A minimum of 24 hours’ notice is expected for all appointment cancellations which is a reasonable time to allow the clinic to reallocate your appointment to another client.
If you miss your appointment, we reserve the right to charge a cancellation fee of 50% of the treatment cost, $50 for a consultation, or in the case of prepaid treatments; the treatment will be forfeit.
Deposits paid for cosmetic injectable treatments are non-refundable.
Our Price Promise
We will match any advertised price within a 30km radius of our clinic on a like-for-like treatment.
To qualify the advertised competitor price must be current and represent the same technology or product.